Sara Casanova
Service Design Expert at Dipartimento Per La Trasformazione Digitale
Based in Milan, Italy
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Seniority
Staff
Department
Other
Location
Milan
Industry
Government Relations Services
Company size
267
Contact information
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s•••••••@innovazione.gov.it
Phone
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Background
About Sara Casanova
I’m a product service system designer, currently focusing on digital public services. Advocate of the shift from human-centered design to life/planet-centered design, I aim to incorporate sustainability at all levels of the design process. With over 10 years of working experience in international contexts and studies in Service Design and Interior Design, I look at experiences holistically, across online and offline touchpoints, to drive value for people-planet, institutions and brands. Ask me about: user research, experience mapping, ecosystem mapping & circular models, co-creation with stakeholders, design strategy, new product-service development, digital strategy.
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