Sara Costa

Background

About Sara Costa

I am a professional with solid experience in customer service, sales, and after-sales, with a focus on national and international markets. I am responsible for sales and management of Elgin's export portfolio, serving Latin America. I am fluent in Spanish, dealing with a variety of products and complex negotiations. I have participated in restructuring projects, such as the transformation of the Customer Service sector into After-Sales at Heatcraft, where I helped implement operational improvements, reduce costs, and ensure customer satisfaction. I stand out for my skills in process management, negotiation, and sales monitoring, with a focus on results and loyalty. In addition, I am proactive, analytical, with an excellent ability to adapt to different cultures and pay attention to detail. With a degree in Business Administration and a law degree, I always seek to optimize operations and strengthen customer relationships by offering effective and innovative solutions. Sales - Export - Customer service - Negotiation - Strategic planning - Process management