Sara Nesta

Background

About Sara Nesta

At ING Bank Italia, stepped up to the role of Senior Project Manager (2012-2015), Internal Audit Lead (2015-2018) and Remediation Program Lead (2018-today), with report to the Executive Committee in relation to the implementation of strategic projects and process and service efficiency, across all areas of the Bank In 2012, charged with coordinating the construction and implementation of the new bank branch model In 2013, head of the Sales Process & Efficiency team dedicated to the design and optimization of sales processes for different channels In 2014, responsible for the project aimed at implementing an "Activity Based Working" model promoting Smart Working From 2015 to 2018, focus on the assessment of quality, effectiveness and compliance of controls and risk management processes From 2018 to 2020, managed the remediation meetings during the inspection of Banca d'Italia, with coordination of analysis and design Since 2020, functional report to the ING’s COO for the management of a cash remediation programmeAREAS OF EXPERTISE Program management Change management Risk management Regulatory compliance Tendering & Contract management Short, medium, long term planning Process design Process optimization Continuous improvement Stakeholder management People management and team building & staff development Cross-functional team leading