Sara Plata
Patient Account Representative at Option 1 Staffing Services, Inc
Based in San Carlos, United States
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Seniority
Staff
Department
Healthcare & Human Services
Location
San Carlos
Industry
Staffing and Recruiting
Company size
26
Contact information
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s•••••••@option1staffing.com
Phone
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Background
About Sara Plata
Verified authorizations for complete form information. • Received correspondence from insurances and patients. • Confirmed and updated patient information in EPIC. • Analyze, solved and replied to insurance correspondence. • Performed quality control of data entry system to validate that claim information posted is 100% correct. • Prepared and attached all required claim documentation including referrals and medical records to reduce incidence of denials. • Meticulously tracked and resolved underpayments to reduce AR days. • Thoroughly reviewed remittance advice for denials to complete claim appeals. • Billed and follow-up secondary payer insurances.• Identified overpayments on accounts.• Reviewed accounts for auditor’s requests. • Remained up-to-date with all insurance and government updates and requirements. • Working knowledge and compliance of HIPAA Privacy and Security Regulations.• Assisted the receptionist when needed.• Trained students for department extra support.
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