Sarah Ackerman
Customer Service Representative at Optum Rx
Based in Wilmington, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Wilmington
Industry
—
Company size
468
Contact information
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s•••••••@professionals.optumrx.com
Phone
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Background
About Sarah Ackerman
I am customer focused with advanced writing and verbal communication and comprehension skills. I work efficiently whether independent or collaborating in a team/group setting. I can easily and quickly learn new information and computer systems or software platforms. I am highly adaptable and embrace change with grace. I am consistently patient with customers, building rapport and expressing natural empathy with ease. I enjoy researching, collaborating, and utilizing resources to uncover and resolve complex issues. I have a diverse employment background that enables me to approach situations from many different angles and opposing prospectives. I enjoy being challenged and welcome constructive criticism/feedback. I am familiar with performance/adherence goals and metrics. I embrace diversity and advocate the advantages it brings to the workplace and our communities. I understand the importance of conduct, ethics, and professional etiquette.
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