Sarah Serrano

Background

About Sarah Serrano

As a QC Manager at Neighborhood Loans, I oversee the quality assurance and compliance of the loan origination process, ensuring adherence to the investor guidelines and regulations. With seventeen years of experience in the mortgage industry, I have developed strong analytical, communication, and problem-solving skills that enable me to manage multiple priorities simultaneously and deliver accurate and timely results. I am passionate about contributing to the positive transformation of the housing industry and providing excellent service to our clients and partners. I also enjoy mentoring and training new and existing staff, sharing my knowledge and best practices, and fostering a collaborative and supportive team culture. I am always eager to learn new skills and technologies, and to pursue new opportunities for professional growth and development.