Sarah Shah

Background

About Sarah Shah

Professional Summary Business & Systems Analyst | QA Specialist | Agile Practitioner | Technical Writing Key Skills & Expertise: Business & Requirements Analysis-[] Proficient in developing Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Standard Operating Procedures (SOPs)-[] Expertise in Requirement Traceability Matrix (RTM) to ensure alignment between business needs and technical deliverables-[] Skilled in Business Process Modeling (BPMN), wireframing, and workflow design using Microsoft Visio. Testing & Quality Assurance-[] Extensive experience in Agile testing methodologies, including UAT, Regression, Sanity, and Release Testing-[] Proficient in Accessibility Testing (WCAG compliance) and performance monitoring using AppDynamics-[] Hands-on expertise in OpenText UFT, Selenium, Cucumber (BDD Framework), and Gherkin DSL for test automation-[] Strong background in healthcare & financial domains, including EDI transaction testing. Project & DevOps Tools-[] Experienced in Azure DevOps, MS Project Integration, and Jira-Confluence for Agile project tracking-[] Knowledge of PPM Project Controls, Kanban, and backlog refinement for efficient sprint planning-[] Familiarity with Veracode for security testing and compliance. Data & Analytics-[] Proficient in SQL, Power BI, and data extraction techniques for business intelligence-[] Advanced skills in VBA macros, data analysis, and dashboard development. Technical Documentation & Process Improvement-[] Strong technical writing abilities, including System Design Documents (SSD), Test Requirement Documents (TRD), and SOPs-[] Six Sigma Yellow Belt Certified with expertise in Lean methodologies, 5S Audits, and business process optimization-[] Experience with Adobe Experience Manager (AEM) for content management. Key Tools & Technologies - Testing & Automation: Selenium, Cucumber, OpenText UFT, Gherkin, Veracode - Project Management: Azure DevOps, MS Project, Jira, Confluence, Kanban - Data & BI: SQL, Power BI, VBA, Data Extraction - Modeling & Design: Visio, BPMN, Wireframing - CMS & Monitoring: Adobe Experience Manager (AEM), AppDynamics, and Splunk. Core Expertise: Technical Writing: Public cloud products, DITA-based documentation (Oxygen XML Author), Git/GitHub version control. Tools & Standards: Oxygen XML Author, DITA, Git/GitHub, Agile/Scrum workflows. Skills: Stakeholder collaboration, information architecture, plain-language writing.