Sarah Sheehan
Head of Collections at Love Finance
Based in Worcester, United Kingdom
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Seniority
Director
Department
Finance & Accounting
Location
Worcester
Industry
Financial Services
Company size
105
Contact information
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s•••••••@lovefinance.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Sarah Sheehan
With over two decades of finance experience, I am a highly effective manager specialising in operations, risk management, and both unsecured and secured lending recoveries. My extensive expertise spans multiple industries, including Business Loans, Bridging, Development Finance, Invoice Finance, Manufacturing, Residential & Commercial Property Management, as well as Local Government/Education sectors. My analytical mindset and attention to detail ensure efficient project execution while maintaining a focus on organisational objectives, I excel in managing projects independently and leading successful teams ranging from 5 to 15 members. I thrive on new challenges and derive satisfaction from helping others achieve their goals. In a lending environments, I excel at leveraging my expertise to collaborate effectively with investors, valuers, borrowers, and professionals throughout the recovery process whilst always being mindful of managing expectations. Key Skills • Confident communicator with excellence customer service skills with both internal and external clients, as well as identifying individual customer’s requirements, whilst maintaining and developing business relationships. • Evaluate risk, which involves comparing estimated risks with criteria established by the organisation such as costs, legal requirements and environmental factors, and evaluate previous handling of risks. • Consistently seek opportunities for enhancing, automating processes, and generally improving customer service and efficiency within the team. • Successful implementation of systems and processes in line with company’s policies. • Dealing external solicitors for debt recovery through court and HCEO. Preparation of witness statement and court bundle for hearing. Advising solicitors of appropriate action take depending on the circumstances and the legal stage and attending court hearing if required.
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