Sarma Malladi

Background

About Sarma Malladi

Over 5 years of experience as a Business Analyst in Insurance, Healthcare, Telecommunication and technology sectors • Salesforce certified business administrator, sales cloud consultant and service cloud consultant. • Good experience as Functional & Business Analyst in the implementation and integration strategies utilizing quantitative & qualitative analytical skills. • 25+ years of rich industry experience assuming senior and strategic positions enriched further by acquiring IT skills in business analysis, intelligence and automation. • Salesforce certified business administrator, sales cloud consultant and service cloud consultant. • Certified Scrum Master • Prepared Use cases & Business process flow diagrams. • Identified and documented all test case scenarios and performed UAT testing. • Utilized a combination of business knowledge, technical skills, and strategic analysis to provide solutions and creative insights to critical business problems. • Good experience as Functional Analyst in implementation and integration strategies utilizing quantitative & qualitative analytical skills. • Implemented automation utilizing workflows, Process builder and Flow builder. • Possess excellent communication and interpersonal skills to coordinate with offshore teams. • Experience in data mapping and data migration. • Flexible, innovative, and able to thrive in a fast paced, growth-oriented, and time-critical environment. • Excellent organizational and interpersonal skills with a strong facility for acquiring new knowledge very rapidly.