Seniority
Director
Department
Other
Location
Richmond Hill
Industry
Banking
Company size
47K
Contact information
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s•••••••@••••••.com
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Background
About Sarosh Riaz
with over 10 years of experience on both business and technology domains, currently working as Director of Data & Reporting at CIBC for over three years. The team harnesses expertise in regulatory reporting, data analytics, and process improvement to enhance the Complaints Management Framework. By building effective controls and collaborating with cross-functional teams, the organization ensures compliance with regulatory and enterprise standards while delivering actionable insights for strategic decision-making. Focused on innovation and operational excellence, the team drives CRM enhancements, including advancing Salesforce capabilities to streamline complaint handling and elevate reporting precision. Committed to fostering a culture of continuous improvement, the work empowers data-driven solutions that support impactful outcomes across the organization.
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