Sarthak Gupta
Floor Operation Officer at Eeze
Based in Birkirkara, Malta
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Seniority
Staff
Department
Other
Location
Birkirkara
Industry
Entertainment Providers
Company size
674
Contact information
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s•••••••@eeze.com
Phone
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Background
About Sarthak Gupta
As a Service Officer at EEZE, I oversee the operations and staff of the online gaming platform, ensuring the quality and integrity of the games and the customer experience. I work with a diverse and talented team of game presenters, technicians, and managers, and I support them with training, feedback, and problem-solving. Also communicate with operators regarding the payment issues and any other queries might happen on the floor I have a Master's degree in Business Administration and Management from ISMA, where I learned the skills and knowledge to lead and manage effectively in various settings and industries. I also have a certification in Customer Relationship Management from Udemy, which helps me to understand and respond to the needs and requests of customers. I am passionate about listening and communicating, and I have an uncanny ability to deal with confrontation and dissatisfaction and to help them reach a productive solution. My goal is to deliver the best possible service and experience to the customers and the organization.
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