Sathish Ranganathan

Principal Support Engineer at Protegrity

Based in London, United Kingdom

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Seniority

Director

Department

Information Technology

Location

London

Industry

Data Security Software Products

Company size

386

Contact information

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Email

1 credit

s•••••••@protegrity.com

Phone

5 credits

+44 ••• •••• ••••

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Background

About Sathish Ranganathan

Over 15 years of IT experience with 7+ years of Protegrity products expertise with a special focus on Data Security products (Vault less tokenization, Encryption & Pseudonymization). Over 7 years of expertise in financial services and cross-functional areas with strong knowledge in Python/Java/Oracle/Unix Systems.Able to thrive in fast-paced and challenging roles with the help of strong analytical, architectural, problem-solving, business knowledge, and excellent client relationship. Collaborating with the Customer success and Professional Services Teams, I have empowered clients by fine-tuning the functionality of Protegrity's products to their unique environments. My tenure has honed skills in requirements gathering and customer satisfaction, ensuring seamless integration and support of critical applications in diverse systems. The commitment to excellence and a proactive approach in managing complex data security challenges defines my professional ethos at Protegrity.Extensive experience in advocating the importance of data security and the methods to improve security using in-depth knowledge of the Protegrity suite of Security products.Effectively managed a team (10+ resources) supporting 5 different projects across global locations (Onsite - Offshore model).Monitored KPIs to measure team performance and drive improvements by establishing effective processes and practices.My technical acumen, reinforced by certifications such as AWS Solutions Architect and Certified Kubernetes Administrator, has been crucial in optimizing services to exceed our client's expectations.Experience in Requirement gathering, Analysis, Solution Design, Development, Implementation, Testing, Maintenance, Migration & Production Support.Expertise in providing both development and technical support for complex/critical applications in a 24x7 follow-the-sun structure. Experience in writing SQL / PLSQL scripts including stored procedures, functions, packages, query tuning and optimization. Good exposure to Snowflake, Teradata, Oracle 10g, MS SQL Server & postgres databases. Experience with Shell scripting, SOAP, REST, JSON, RegEX, HA and HSMs in a large-scale production environment. Very strong knowledge of infrastructure components (N/w, firewall, LBs) and containerization platforms like Docker, AWS ECS & Kubernetes.Handled security audits (CVE) for applications and worked closely with product teams to reproduce bugs, & application defects and deliver fix as per SDLC.Handled Incident, Change & Problem management using Salesforce, Jira, GitLab and ServiceNow.

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