Satu Hammar
IT Production Coordinator at Elisa
Based in Tampere, Finland
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Seniority
Staff
Department
Information Technology
Location
Tampere
Industry
Telecommunications
Company size
4.7K
Contact information
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s•••••••@elisa.fi
Phone
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Background
About Satu Hammar
I worked in sit service desk for several years and gained experience how to effectively manage and troubleshoot IT systems. I have taken part in new customers' deployment projects, one of which contained a environment of over workstations. I have moved to position where I monitor the systems specialists and ensure their work is up to our standards and contractual obligations. I have learned a lot more about Serviceanow reporting, how to utilize ITIL on our day-to-day operations and managing people. my previous experience has been in customer service and I have always worked hard to achieve goals and fulfill what is expected from me. I am interested in Knowledge Management, like to have written instructions and always try to see things from the perspective of the reader.
Decision-makers
Other people at Elisa
- MRStaff
Mikko Rannikko
System Specialist · Information Technology
- KMStaff
Ksenia Mäkipää
Service Desk Specialist · Customer/Client Service
- JPManager
Johanna Palviainen
Production Manager · Manufacturing & Production
- ARStaff
Antti Ristimäki
Senior Technology Specialist · Information Technology
- MMManager
Mika Mäenpää
Service Manager · Operations
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