Saumen Das

Background

About Saumen Das

I inspire teams, empower dealers, and leverage insights to shape the future of customer experience in the construction and mining equipment sector.With over three decades of experience spanning diverse sectors including Construction Equipment, Mining Machinery, Agri-machinery, and Power Generation, I bring a wealth of expertise to the table. My career has been marked by strategic prowess in aftermarket operations, parts and service marketing, customer relationship management, sales promotion and spearheading channel sales and network development initiatives. I specialize in driving loyalty program activation and crafting impactful marketing communications.Additionally, I excel in marketing support services, infra project and contracts tracking and monitoring, conducting machine performance field studies. Having traversed across nearly all Indian states, my journey has been defined by extensive travel, enriching my understanding of regional dynamics and fostering a robust professional network.