Saurabh Bhatnagar

Background

About Saurabh Bhatnagar

Engineering Executive with 20+ years building and scaling Tier-1 distributed systems powering global commerce at massive scale. Deliver measurable impact by turning cloud modernization and AI-first engineering into business outcomes — including $20B+ incremental revenue, improved customer experience, and world-class reliability. Bridge product, architecture, and organizational design to translate strategy into scalable platforms and high-performing teams. Known for leading 100+ engineer organizations, modernizing complex ecosystems, and building AI-enabled systems that improve decision velocity and operational resilience. Drive AI-first transformation through agent-driven automation, developer platforms, and governance at scale — enabling faster innovation without compromising security, compliance, or trust.Career Highlights- Enterprise Transformation at Scale: Defined and executed the multi-year strategy for Amazon’s Global Payments Experience, modernizing a Tier-1 platform processing $500B+ annually at 35K TPS while elevating system reliability to & Conversion Engine: Championed the vision and architecture for the Unified Paying Experience and Wallet Health programs, delivering $20B in incremental GMV through step-change improvements in payment conversion.Strategic Global Expansion: Drove $1B in first-year travel bookings by unifying discovery, booking, payments, and Expedia integration into a seamless customer journey, establishing Groupon's credibility as a global travel platform.AI-Accelerated Engineering Transformation: Spearheaded GenAI-first engineering practices, implementing automation that reduced operational costs by 60% and significantly accelerated product development cycles.Global Org Design & Talent Strategy: Led the strategic growth of a global engineering organization from 6 to 100+ members, cultivating a high-performance culture focused on rapid experimentation and cross-functional innovation.Executive Governance & Roadmap Leadership: Defined program governance and strategic roadmaps in partnership with business and technology stakeholders, ensuring technical initiatives translated directly into measurable customer satisfaction gains and business reliability improvements.I thrive in complex, high-stakes environments where product, platform, and operations must perform as an integrated whole. Sustainable competitive advantage comes from strategic clarity, strong organizational design, and engineering cultures anchored in accountability, inclusivity, and long-term value creation.