Saurabh Gaur

Background

About Saurabh Gaur

Seasoned strategic leader with a unique blend of consumer insights, Analytics, Customer Relationship Management. Drove business to achieve and over deliver plan to demonstrate the customer centricity. Led change management in customer experience in reconstructing and delivering a consistent service platform for retail customers. Growth and result oriented Leader with an excellent record of accomplishment of delivering optimum results by collaborating with relevant stakeholders and being a good team player. Extensive experience in handling regulatory and statutory inspections, which are cross-functional and entail the ability to resolve complex queries satisfactorily to get a positive /mutually acceptable conclusions. Experienced Finance Officer with a demonstrated history of working in the banking industry. Skilled in Contact Centers, Management, Management Information Systems (MIS), Business Relationship Management, and Cross-functional Team Leadership. Strong finance professional with a Post Graduation Diploma focused in Journalism from Bharatiya Vidya Bhawan (Sardar Patel College of Communication & Management).