Saurav Shekhar
Senior Program Manager at Zepto
Based in Bengaluru, India
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Seniority
Manager
Department
General Business & Management
Location
Bengaluru
Industry
Technology, Information and Internet
Company size
20K
Contact information
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s•••••••@zepto.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Saurav Shekhar
Driving Scalable Growth, Operational Visibility & Supply Chain Excellence in Quick CommerceI am a performance-driven Senior Supply Chain & Operations Leader with 10+ years of experience delivering impactful results across Control Tower Management, Business Analytics, Program Management and Network Expansion.Currently at Zepto, I lead critical initiatives to scale market presence and optimize Mother Hub (MH) operations while ensuring operational agility and cost efficiency. I manage the Control Tower for MHs, enabling real-time tracking, RCA validation, exception handling, and proactive issue resolution to improve OTD, Fill Rate, and other key logistics KPIs.With a strong background in supply chain strategy, process automation, and cross-functional leadership, I collaborate with Product, Planning, L&D, and 3PL teams to drive sustainable growth and streamline operations in a dynamic quick commerce environment. What I Bring to the Table: Control Tower Operations | RCA & Issue Resolution | SLA Monitoring Supply Chain Analytics | Fill Rate, OTD, IB/OB TAT | MH Network Performance Business Strategy & Expansion | New Site Launches | Market Entry Execution Program & Process Management | SOP Design | Cross-Functional Coordination Cost Optimization | Manpower Planning | Capacity Management Stakeholder Management | Vendor Alignment | 3PL Coordination Tech Tools & Systems | Power BI | Excel | SQL (Basics)| Tableau | SAP (Logistics Modules) Agile & Data-Driven Decision Making Career Highlights:Scaled operations across multiple MHs, improving delivery speed and service consistency.Created centralized dashboards to monitor MH performance, leading to a 15% improvement in order fulfillment efficiency.Reduced operational leakages through RCA deep dives, SOP enforcement, and performance benchmarking.Successfully led cost-saving projects via improved manpower allocation, dock utilization, and grid planning.I thrive on solving operational bottlenecks, implementing tech-enabled solutions, and scaling businesses with speed and precision. If you're looking to connect on Control Tower leadership, supply chain analytics, or hypergrowth operations, I’d love to chat. Let's connect and explore synergies in logistics innovation, data-driven operations, and high-impact execution.
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