Scot Warwick

Background

About Scot Warwick

Education, Certifications and Awards 1989 Soldier of the Cycle – Basic Combat Training Fort Dix, NJ 1990 Distinguished Honor Graduate Light Wheeled Vehicle Mechanics’ Course Class 06-90 Fort Dix, NJ 1990 Distinguished Soldier Award – Class 06-90 Fort Dix, NJ 1991-1995 Montana State University Bozeman, MT B.A, History and Political Science 1998 Computer Technology Industry Association’s A+ Certification 2002 Cisco’s CCNA Certification. 2006 Exam 70-270 Microsoft Certified Professional 2006 Help Desk Institute’s Certified Help Desk Analyst credential 2008 Computer Technology Industry Association’s Network + Certification June 2008 Montana State Fund Employee of the Month 2008 Montana State Fund Employee of the Year 2008 Governor’s Award for Excellence in Performance September 2011 Montana State Fund Employee of the Month Skills and proficiencies: ITIL Standards and methodologies Exemplary record of providing exceptional customer service Extensive experience communicating with and supporting customers with a wide range of technical knowledge. Intermediate to advanced knowledge of Microsoft desktop and server operating systems. Intermediate to advanced knowledge in the support and use of Microsoft Office Application Suites. Experience with the Altiris Client Management System including Deployment Server, imaging, application deployment, inventory tasks and reporting tasks. Shoretel VoIP enterprise telephony systems. Advanced experience developing and deploying customized software packages. Experience configuring Cisco routers and switches. Experience writing batch files and scripts Experience creating user and computer accounts in Active Directory J2EE application development with JSF/Java PrimeFaces. PL/SQL Developer Microsoft Project Microsoft Visio Technical writing Security Framework