Scott Boxman

Background

About Scott Boxman

A diverse and increasingly responsible IT management career spanning over 25 years focused on leading the delivery of superior business outcomes to a broad array of large-scale client organizations across the US in multiple vertical industries. Business expertise in Managed Services, Professional Services, and Client Success. Leadership strengths include engaging with business leaders, creating a business value of IT framework, developing innovative programmatic services, and building high-performing teams to achieve measurable business results for thousands of stakeholders.Notable Accomplishments:• Lead the Services Success team, 15 strategic clients totaling $120M per year in revenue, develop and execute strategic IT roadmaps and initiatives that address business challenges.• Expanded footprint in Managed, Consulting, & Professional services within several client engagements generating over $90M in new revenue over the last three years.• Turned around multiple large and complex Managed Services clients through the realignment of service levels, contract terms, & compliance, and crafting a hierarchical value schema that resonated with client CXOs resulting in dramatic client satisfaction increase.• Restructured the Partial IT Outsourcing (PITO) business, improving KLAS scores from 59.04 to 88.58, ranking #1 in the industry.• Mentored 20 high-potential employees as part of HR's Top Talent program.