Scott Brooks
Director, Customer Success at Solarwinds
Based in Charlotte, United States
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Seniority
Director
Department
Customer/Client Service
Location
Charlotte
Industry
Software Development
Company size
2.8K
Contact information
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s•••••••@solarwinds.com
Phone
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Background
About Scott Brooks
Driving the mission to improve the quality of life for data professionals through Customer Success initiatives. Typical client issues- Frustrated when key applications are performing poorly or are down- Concerned with limited visibility to accurately and quickly diagnose issues - Struggling with the "tyranny of the urgent" type activities and finding it difficult to work on proactive measures. Customer Success | Program & Project Management | Process Management | People Development | Technical Leadership | Service Delivery/Operations Management | Key Relationship & Account Management | Incident/Problem/Availability Management | Managed Services
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