Scott Clement
Problem Manager Incident Manager at Unitedhealth Group
Based in Boise, United States
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Seniority
Manager
Department
Operations
Location
Boise
Industry
Hospitals and Health Care
Company size
103K
Contact information
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s•••••••@unitedhealthgroup.com
Phone
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Background
About Scott Clement
A skilled IT Infrastructure Specialist focusing on change management, problem management and strategic incident management applying the acquired technical skills from system administration to the critical areas of root cause analysis and Strategic Incident Planning. Utilized interpersonal communications skills to build and maintain customer satisfaction and successfully perform business processes in change management and participated in technical projects. Specialties: Digital Unix (Tru 64), OpenVMS, HP-UX, Solaris, AIX, Windows Windows 2003, Window XP, Windows Vista, Windows 7, Redhat Linux LAN, WAN, TCP/IP, LAT, DHCP, DNS, NIS, NFS, ISDN, Frame Relay HP, Compaq (HP), Cisco, NAS, SAN, Sun Cobol, Fortran, Korn Shell MS Word, MS Excel, MS Project, MS Outlook, MS PowerPoint, MS Visio, PC Anywhere, PL/SQL Developer, WS FTP Pro, Reflection Suite Oracle 8 HP Data Protector, Omniback, Veritas Backup Exec, Networker Data Center Citrix, VMWare Enterprise Server
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