Scott Donahue
Enterprise Customer Success Manager at Avid
Based in Grafton, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Grafton
Industry
Software Development
Company size
1.3K
Contact information
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s•••••••@avid.com
Phone
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Background
About Scott Donahue
Energetic, personable and versatile professional with strong interpersonal, leadership and technical skills. Extensive experience in highly visible, demanding and fast-paced high-tech environments. Strong ability to collaborate with customers and colleagues, at all levels to resolve issues with a focus on customer relationship management, success and retention. Long history of being a trusted advisor by building and repairing relationships while advocating for customer satisfaction and retention. Consistently demonstrates excellent communication, leadership and strategic skills. Promotes open, direct dialogue and sharing of feedback. Extensive history of supporting Apple products and software for customers whose technology knowledge extends from novice to advanced.
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