Scott Duncan

Background

About Scott Duncan

Experience in loss prevention and investigations, coupled with working knowledge of applicable laws/industry standards. Consistent track record of delivering key metrics, high level of energy, commitment, optimism and passion about prevention/risk. Comfortable and adaptable to using technology; excellent verbal and written communication skills; superior organizational, prioritization and time management skills, blended with sound judgment and initiative. Desire to learn, observe, assess and continuously seek ways to add value; able to connect with others of diverse backgrounds, experiences, viewpoints and with the values and mission of the company, along with priorities and strategy. Recognized as a leader among peers, client group and others inside and outside the organization. Experienced in developing a collaborative business partnership with all field management, help drive consistency among stores in implementing policies, procedures and standards to maximize profits, asset protection and safety for all. Aimed at resolving underperforming stores that reveal trends of declining revenues and profits, increasing accident incidents and costs, and disturbing evidence of theft, violence and negative team member or customer behaviors.Core competencies: Internal/External Theft Management/Resolution, Underperforming Store Focus, Customer Service, Safety Standards, Composure, Results Driven, Training, Decision Making, Customer Focus, Interpersonal, Criminal Investigations, Civil Investigations, Ethics