Scott Gilbert

Background

About Scott Gilbert

More than 10 years success improving operating efficiencies and team performance in fast-paced retail, manufacturing and distribution environments. Consistently championed concepts, best practices and techniques to foster high employee engagement and productivity. Adept at systemic, operational and service troubleshooting and continuous process improvement. Resourceful and collaborative team leader and change agent. CAREER HIGHLIGHTS • Implemented 5S initiatives for a Northwest Micro-Brewer and a Start-up Distillery resulting in reduced bottling costs and production downtime. Wrote SOP’s and documented best practices to accelerate employee onboarding. • Streamlined daily production and staff scheduling for a $550 million, multi-site international Pex pipe manufacturer and distributor. Integrated Kaizen and LEAN manufacturing concepts into a robotics-driven environment. Consistently exceeded 80% machine operational efficiency goal while accommodating record product demand. • Collaborated on the opening of a highly publicized Steak house, on boarding over 50 staff and providing training and oversight for 35 service workers at two restaurants with weekly revenues in excess of $100K. • Co-led the turnaround of a California Pizza Kitchen franchise restaurant, driving both service values and weekly goal setting with 60 service staff. Introduced customer service best practices and operating efficiencies that doubled revenues within 9 months. • Mastered point of sale ALOHA and Micros software, Johnson Controls robotics programming software, and Oracle-based production scheduling software to drive efficiencies and achieve aggressive production and maintenance goals. • Worked with the Learning Director of a regional Medical Center to engage employees in cross-functional learning and skill development groups as part of a continuous learning workplace initiative.