Scott Graham

Background

About Scott Graham

Results-driven VP of IT Infrastructure and Operations successful in creating vision, identifying opportunities, building organizations, and delivering strong revenues and profits within intensely competitive markets. Succeed through combined expertise in strategic development, technological advancement, process redesign, communication, and team leadership. Recognized for partnering with customers, teams, management, and vendors to guide the development of performance-driven technology solutions to meet business, financial, competitive, and customer demands. Proven ability to gain cooperation and build consensus among diverse groups and organizational levels. Established track record of aligning IT with business objectives. Recognized as a “turn around” specialist and cloud evangelist. Contact: scottgraham2012@gmail.com AREAS OF EXPERTISE Cloud Services IT Architecture Systems Development SAN Management Strategic and Visionary Thinker Corporate Acquisitions Senior Leadership Disaster Recovery Budgeting and Control Project Management Networking LAN/WAN Voice / Communications Influential Communicator Contract Negotiations SELECTED ACCOMPLISHMENTS • Developed and implemented strategic vision in three companies to move computing to the cloud. In each company, the project came in on time and under budget. In addition, it cut significant time in the development process. • Replaced entire network of multiple companies to provide high availability and redundancy throughout their global networks. This resulted in higher productivity for all employees and 10% fewer Help Desk calls. • Implemented customer-focused Help Desk strategy. Implemented a “White Glove” approach and Key Performance Indicators; customer satisfaction ratings rose in each case by almost 20%. • Implemented high-availability revenue-generating customer environment that consisted of over servers and 50+ Petabyte of storage. Customers experienced zero down time after this was implemented.