Scott Griffith

Background

About Scott Griffith

Technology Director / Project Management / Program Management/ Account Management / PMP / Mentoring / Leadership / Agribusiness / Healthcare / Global Business / HIPAA & SOX Compliance / Service Delivery / Sales Operations / Resource Management / Contract & Vendor Management / Business Development / Change Management Experienced project and program manager with a demonstrated history of leadership, service delivery, account management, vendor management and project planning & execution. • Certified Project Management Professional (PMP) since 2005 • Adept of coordinating and managing multiple IT projects simultaneously • Capable of managing priorities, diverse input and deadlines • Experience leading cross-functional teams in a virtual environment • Proficient in defining and initiating projects and managing schedules & resources • Solution oriented, pragmatic and flexible in dealing with customers & partners • Skilled in business process improvement, requirements gathering and strategic planning • Organized, thorough and proactively focused on positive outcomes and profitability • Confident in communicating and collaborating with stakeholders at all levels • Expert at product management, IT lifecycle management and new product introductions • Extensive experience managing vendors and contracts • Compliance and auditing experience with SOX and HIPAA regulations Accomplishments • Modernized help desk & deployed managed print services across 80 locations • 200 seat call center IT infrastructure expansion • Implemented web-based reporting app and call center application enhancements • Devised homebased call center solution to meet staffing needs and building constraints • Managed $10M global desktop lease refresh paired with 72 country B2b deployment • Deployed custom servers and desktops to hotels in 100 countries