Scott Hadley
Sr Manager, Customer Success at Nice
Based in Arlington, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Arlington
Industry
Software Development
Company size
14K
Contact information
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s•••••••@nice.com
Phone
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Background
About Scott Hadley
I am an experienced IT Account Manager and partner servicing Global Enterprise accounts. My track record includes service delivery; customer success; operations management; support of large scale projects pre and post deployment; sales and renewals; contract negotiations; and ensuring client’s business needs are met on a daily basis. I am skilled in Management, Service Delivery, Customer Success, Operations Management, Sales, Contracting, Management, Contact Center Solutions, Cloud Based Solutions, NICE Product Suite, Cisco Products and Equipment, Salesforce, Oracle, Net Promoter Score, Data Centers, Workforce Management, Speech Analytics, Trouble Ticket Programs and Resolutions, Microsoft Office Suite.
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