Scott Harris

Background

About Scott Harris

Dedicated Retail Manager with over 17 years of experience in a high paced sporting goods retailer providing an amazing customer and employee experience. Outstanding track record driving sales, profitability and company metrics while maintaining a reputation as a resourceful and adaptable team player working with integrity and professionalism. Earned respect, inspired cooperation, exceeded business expectations and responded to challenges with confidence, determination and focus. Solid team and project management skills. KEY AREAS OF EXPERTISE • Assists patrons in a friendly, courteous manner, providing exceptional customer service • Familiarity with all aspects of supplier relationship management • Proficient in store merchandising standards providing visual excellence • Leads, utilizes and adheres to continuous flow best practices while unloading merchandise, fixtures and supplies from trucks and moving them to appropriate selling floor or stockroom areas • Ensures all unload and freight processing equipment is staged and ready for use prior to all shifts • Inspects all equipment to ensure that it is in working order and is returned after use. Communicates as necessary to fix/replace any equipment that is not in working order or safe for Associates to use • Ensures the sales floor is customer-ready (free of flatbeds, hanger racks, and other dock equipment). Repositions floor fixtures to the correct positions by the end of each shift • Maintains all Company stockroom and sales floor capacity and merchandise presentation guidelines • Assists in ensuring Company merchandise presentation directives and standards are met while merchandising incoming truck freight and replenishing the sales floor