Scott Klappstein

Background

About Scott Klappstein

I am a senior leader with 28 years of experience in disability management, workers’ compensation, and claims administration across Canada. My career has spanned healthcare, transportation, law enforcement, and consulting, where I have consistently delivered measurable results in cost mitigation, policy development, and workforce accommodation. I bring: Deep expertise in WCB policies, assessment frameworks, and appeals across multiple provinces. A proven track record of creating and implementing modern disability management systems that reduce costs and improve outcomes. Extensive experience in forecasting liability, managing high-stakes claims, and representing employers before tribunals, human rights commissions, and grievance arbitrations. Leadership in performance management, training, and mentoring of disability management teams. Active contributions to industry task forces, pilot projects, and employer associations shaping the future of workers’ compensation. I am passionate about building frameworks that support both employers and employees, balancing compliance with fairness, and creating sustainable systems that reduce injury and disability impacts in the workplace.