Scott Langlet

Background

About Scott Langlet

IT must be at its best when technology is behaving its worst. Appreciating outstanding client support and clear communication is as critical as intelligent technical solutions is key to exceeding expectations and integral to my dedicated work ethic. My expertise includes: Desktop administration: • Asset management • Customer support • Mac OS • Mobile devices • Office 365 • Printers • Process documentation • Project management • Remote assistance • Software installations • System imaging • Troubleshooting • VoIP • Windows 7/10 • Wired/wireless connectivity Systems administration: • Active Directory • Citrix XenServer, XenApp, XenDesktop, Studio, Receiver • DHCP • DNS • Microsoft Exchange Server 2010, 2013, 2016 • Microsoft Hyper-V • Microsoft Server 2012, 2016, 2019 • Monitoring • Office 365 • Patching • Print servers • Root-cause analysis troubleshooting • SaaS • System Center Configuration Manager (SCCM) • TCP/IP • Troubleshooting • Virtualization • VMWare vSphere • VoIP • Windows 7, 8, 10 • WSUS Network administration: • Configuration • Deep-dive troubleshooting • Monitoring • Racking & stacking • Site installations • SNMP • Trace routes • VPN Working throughout Silicon Valley, my comprehensive experience includes Desktop Support, Systems Administration, Systems Engineering, and Network Administration in the high-tech, green, and financial sectors. I posses a proven ability to research, deploy, and administer effective solutions and independently maintain ever expanding physical and virtual IT infrastructures. I have exceptional customer service and communication skills and enjoy great satisfaction with assisting my clients in surpassing their goals.