Scott Lester

Background

About Scott Lester

As a dynamic operations and business intelligence executive with over two decades of experience, I specialize in translating data into strategy and strategy into results. I’ve led transformative initiatives across multi-site organizations, consistently enhancing operational efficiency, workforce scalability, and financial performance — including managing budgets over $160M and generating over $1.2M in annual savings through process automation. Currently serving as Director of Operations Business Intelligence at Best Buy Health, I’ve built enterprise-wide BI functions, unified reporting systems, and empowered teams with self-service analytics to drive faster, smarter decision-making. Prior to this, I led customer operations initiatives that elevated service responsiveness and optimized performance KPIs across the board. An Air Force veteran and servant leader at heart, I believe operational excellence is rooted in trust, collaboration, and clarity. I’m passionate about empowering teams, fostering innovation, and delivering sustainable impact through data-driven strategies and thoughtful leadership. Let’s connect if you’re interested in transforming operations, scaling business intelligence, or building high-performing teams driven by purpose and performance.