Scott Lykins
Sr Customer Success Manager at Tigergraph
Based in San Jose, United States
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Seniority
Staff
Department
Customer/Client Service
Location
San Jose
Industry
Software Development
Company size
131
Contact information
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s•••••••@tigergraph.com
Phone
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Background
About Scott Lykins
Certified Agile Leader (CAL-1) SAAS Customer Success experience (ongoing) Program Management experience (Ongoing) Account Management experience (Ongoing) Implementation experience.(Ongoing) Project Management experience.(Ongoing) Sales 5 yrs Experience. Industries: SAAS, Big Data, AI/ML, Database, Data Center / Networking, Construction Proven ability to maintain multiple priorities and projects in a fast paced and dynamic environment. Exceptional cross functional team leadership skills, experienced working and leading international teams to achieve uniform goals. History of working with large Enterprise Customers - Apple, Oracle, Uber, Twitter, Cisco, Netflix, ServiceNow, LinkedIn, Salesforce, Box, etc. Strong communicator able to interact effectively and positively with customers, peers, senior management, and individuals with varying technical abilities. Proven track record of taking ownership of outstanding issues, then driving them to resolution. Specialties: Success Planning, Account management, project management, cross functional team leadership, issue & conflict resolution, implementation coordination, issue resolution, business to business solution and consultative selling techniques, lead generation, new account acquisition and development, recognizing and aligning situations with company goals.
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