Scott Mason
Associate - Security Development and Engineering at Charles Schwab
Based in Phoenix, United States
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Seniority
Other
Department
Other
Location
Phoenix
Industry
Financial Services
Company size
34K
Contact information
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s•••••••@schwab.com
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Background
About Scott Mason
Experienced IT Technician and Certified Cloud Practitioner with 2 years of help desk experience • Experience with AWS, Active Directory, SQL / SQL Server, PowerShell, MECM, and more • Dedicated Student pursuing a Masters degree in Information Systems Security, with a 4.0 GPA • Proven ability to conceptualize, organize, and realize IT projects using AGILE • Experienced in managing queues and templates for SolarWinds ticketing system • Expertise in imaging and troubleshooting hardware and software for Windows and Mac machines • Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket or request • Skilled at maintaining positive communications even in stressful situations • Ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses • Committed to maintaining professional relationships to increase knowledge, proficiency, and experience in the technology and security field.
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