Scott Monroe

Background

About Scott Monroe

Final Mile ~ White Glove ~ Project Management ~ Customer Experience A highly motivated Final Mile Logistics/Operations Manager who has demonstrated the ability to lead diverse teams through several large projects simultaneously while achieving new levels of success in a fast paced environment. Strong technical and strategic qualifications with an impressive track record of 30 years of hands-on experience in the Appliance Industry. Positive and Disciplined approach with the ability to move past events and consider systemic patterns of behavior, able to successfully analyze logistical business requirements, identify deficiencies and potential opportunities, and develop innovative-cost effective solutions while maintaining or improving the customer service offerings. Departmental Development ~ Strategic Planning ~ Lean Thinking Accomplishments Began the Final Mile journey 5 years ago as Area Manager for Southern California. Lead the region from 2M annually to 8M within 2 years. Promoted to National Operations Manger to help further this growth across all markets. Moved, closed, or opened 12 warehouses, all without a supply chain disruption to the end user Designed and ultimately built the National Warehouse Strategy, effectively reshaping the face of Fisher and Paykel logistics in the North American Market Achieved 99.86% Inventory Accuracy, over 65 Million counted in 12 months Created and Published a comprehensive North America Logistics Policy and procedure Manual DIFOT levels highest marks Globally (Delivered In Full On Time) Project Manager for the construction of our first Showroom - Design Center in North America Established critical freight partnership, consolidating freight costs, saved 15% on outbound freight from the previous year Designed a Comprehensive Employee Retention and New Hire Program, based on a structured and uniform approach to the Logistics training process Exceeded all Logistical KPI’s set forth for the department