Scott Morse

Background

About Scott Morse

In my current position as a member support specialist at One Medical, I have improved my customer service and interpersonal skills while gaining a wide array of experience. During my time here, I launched a new office and continued to manage inventory afterwards. I worked with Quality & Value teams, which led to me increasing our Seattle district's metrics to be the best in the company. Additionally, I helped develop an A3 and pareto to improve workflows within the company. As a former English teacher in Japan, I have also gained a diverse set of unique skills that I can utilize at work. I have gained the ability to provide counseling to a wide array of individuals. My experience in navigating conversations in English with non-native speakers has honed my overall communication skills. My daily tasks when not interacting with students included office and administrative work. During the times I was not teaching, I focused on tasks such as scheduling, or organizing student files.