Scott Peters
Supervisor - Service Delivery at Glencore Australia
Based in Townsville, Australia
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Seniority
Manager
Department
Customer/Client Service
Location
Townsville
Industry
Mining
Company size
3.3K
Contact information
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s•••••••@glencore.com.au
Phone
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Background
About Scott Peters
I am an experienced Service Delivery Manager, IT Service Management Manager, Project Manager, Risk Advisor, Business Analyst, Process Improvement Specialist and Service Centre Manager within the ICT Managed Services Industry focused on delivering desktop, infrastructure and ITSM Services to Enterprise, Commercial, Government and Mid Market organisations. I pride myself on being an excellent communicator and proven leader with demonstrated capabilities to inspire and motivate teams to achieve and maintain service levels and also create high customer satisfaction ratings. Specialties: Change Management, ITIL Service Delivery, People Management, Leadership, Client Relations, Business Process writing with broad ITSM Management, technical experience and knowledge. Prince2 and ITIL Foundations certified.
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