Scott Weyer

Background

About Scott Weyer

Customer focused professional in workers' compensation with over 30 years of experience managing multi-million-dollar insurance portfolios. Distinguished background in leading cross-functional teams of up to 8 claim adjusters, 13 claim auditors, and 2 client service managers, driving operational excellence through tailored coaching, strategic oversight, and continuous process improvements. Adept at managing AOE/COE investigations and complex claims within various jurisdictions, sickness benefits, FMLA, LOA, SSI, SSDI, and long-term disability. Committed to improving workplace safety, preventing injuries, and delivering high-quality client services for both insured and self-insured programs. Recognized for achieving 100% client satisfaction and ensuring regulatory adherence across all claims processes. Key contributions include: • Developed, managed, and scaled a Pet Care Service franchise team from a solo operation to eight (8) Pet Sitters and a Full-Time Manager, driving an increase in service efficiency while maintaining a consistent on-time service delivery rate. • Enhanced community engagement and support by building strategic partnerships with local shelters and veterinarians, resulting in 22% uplift in referral business and year-over-year growth in client base. • Maintained a 110% closure ratio for the entire workers' compensation team, driving a reserve takedown of at least and significantly enhancing performance growth. • Led cross-functional teams in optimizing insurance claims processes with oversight of approximately 420 claims, delivering increase in annual savings for clients through strategic loss mitigation and precise claims handling improvements. • Supervised and developed high-performing teams of up to (8) Claims Examiners,(13) Performance Audit Managers,(2) Client Service Managers, overseeing complex investigations, settlements, and internal audits for a diverse portfolio of policyholders. • Managed a book of business exceeding $550 million in reserves, consistently achieving a 110% closure ratio for six consecutive years and reducing old claim inventory by 30%. • Delivered a 15% reduction in claims expenses, resulting in in savings over six years, while consistently meeting corporate performance metrics.