Sean Erwin
Director, Fraud Operations at Fiserv
Based in Hartford, United States
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Seniority
Director
Department
Operations
Location
Hartford
Industry
IT Services and IT Consulting
Company size
33K
Contact information
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s•••••••@fiserv.com
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Background
About Sean Erwin
Advanced technology is essential in financial crime detection in today's digital world. As a transformative leader in financial crime operations and investigations, I shape and implement cutting-edge strategies to identify, investigate, and prevent fraud and financial crime. I adeptly lead complex investigations into fraud, money laundering, and cybercrime, effectively mitigating risk and reducing financial loss. Utilizing my background in application development, I optimize operations and integrate sophisticated analytics tools, machine learning (ML) algorithms, and data mining techniques for sharper fraud detection. I am committed to fostering a culture of continuous learning and innovation. Below is a selection of the top accomplishments from my career with WEX: • Leading a high-impact strategic initiative to rectify compliance issues stemming from regulatory orders, achieving full compliance two months ahead of schedule, substantially reducing financial losses by approximately 85%, and clearing a backlog of alerts to under 100 by implementing risk-based decision-making processes and restructuring operating models to drive efficiency and collaboration. • Establishing and cultivating a 10-person fraud department team within one year for WEX Health, reducing fraud losses by 75% and maintaining low fraud loss rates annually. This new division introduced comprehensive fraud controls and protocols and involved the creation of the organization’s first fraud committee. • Designing and launching the WEX Health Card Central platform still in use today, delivering the system eight months ahead of schedule and $300K under budget. Through an optimized, scalable design, I enabled the system to grow seamlessly from accommodating users initially to over 32 million users following two mergers. I am excited to expand my professional network and see what the future may hold. If you would like to connect, please contact me at serwin@gmail.com. AREAS OF EXPERTISE Fraud Detection Risk Management Policy Development Project Management Strategic Partnerships Financial Crimes Investigations Law Enforcement Collaboration Team Leadership & Development Financial Regulations & Compliance
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