Sean Gordon
Project Manager Iii at Charter Communications
Based in Englewood, United States
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Seniority
Manager
Department
Operations
Location
Englewood
Industry
Telecommunications
Company size
34K
Contact information
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s•••••••@spectrum.com
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Background
About Sean Gordon
Technology professional with 20 years of experience solving complex IT issues. A proven team builder with a track record of cost reduction, operations optimization, and customer experience advocacy. My mission is to leverage technology to solve business challenges and create value for the organization and its stakeholders. In my most recent roles I have successfully coordinated the migration of nearly 400 on-premise applications to cloud services like Azure and AWS, reducing the data center footprint and daily run rates of these implementations. Created and facilitated bi-annual NPS surveys for over a dozen internal products to track department performance. I have also implemented Service Now for end user support and asset management, most recently with a focus on virtual agent chat in combination with generative AI solutions. Additionally, I have built, documented, and improved workflows for a variety of business needs, and routinely report and present to executive leadership.
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