Sean MacEy
Technical Support Engineer at Eclipse Technology Services Australia
Based in Forster, Australia
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Seniority
Staff
Department
Information Technology
Location
Forster
Industry
IT Services and IT Consulting
Company size
3
Contact information
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s•••••••@etsau.com
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Background
About Sean MacEy
Senior IT Analyst, Microsoft Certified Technology Specialist and Intune/SCCM Application Packaging Specialist with more than 18 years’ experience managing and supporting large IT and communication projects in a broad range of industries, including the engineering, health, insurance, and retail sectors. Demonstrated success working with new industry-leading technology and leveraging advanced trouble-shooting skills to provide nation-wide desktop support. Combines technical expertise with strong communication and interpersonal skills to effectively translate complex technical jargon into user-friendly language, manage the needs and expectations of experienced/inexperienced users, and ultimately improve the end user experience- Applies highly developed IT support and infrastructure capability to coordinate regional and global projects, assist with system implementation, and install and support applications in line with best practice IT & ICT standards- Specialises in managing MS Intune and System Center Configuration Manager (SCCM) application packaging and OSD deployment, including repackaging applications and automating OSD and software deployment to create substantial time saving and increase business productivity- Selected to support the New Royal Adelaide Hospital project (the 2nd most expensive project in the southern hemisphere at the time), successfully automating operating system and application deployments for 4,500 computers.
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