Verified recordSoftware Development

Sean MacMillan

Director, Client Services at Paylocity

Based in Boise, United States

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Seniority

Director

Department

Customer/Client Service

Location

Boise

Industry

Software Development

Company size

6.8K

Contact information

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Email

1 credit

s•••••••@paylocity.com

Phone

5 credits

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Background

About Sean MacMillan

Highly dynamic operations and product executive with over 20 years of experience across diverse industries, including security, fitness, eCommerce, and semiconductors, with a strong focus on SaaS solutions. My career uniquely blends technical expertise with strategic business acumen, enabling me to excel in bridging the gap between technical and non-technical teams. I have a robust background in workflow optimization, strategic planning, and data-driven decision-making, supported by skills in SQL, Python, JavaScript, and BI tools. My technical experience includes developing and implementing comprehensive monitoring systems, leading global process re-engineering projects, and optimizing product roadmaps. On the non-technical side, I have successfully driven business growth by translating complex technical concepts into actionable business strategies, scaling businesses through strategic improvements and integrations, and enhancing customer delivery. I hold a Master's degree in Supply Chain Management and several industry certifications, including CFA Level I, Certified Associate in Project Management, and Certified in Production & Inventory Management. I am passionate about driving operational excellence and fostering innovation; dedicated to cultivating quality and excellence, defining essential value drivers, and eliminating waste from processes, systems, and opportunities. My ability to navigate both technical and non-technical realms allows me to effectively lead cross-functional teams and contribute to the growth and success of dynamic, SaaS-focused organizations.

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