Seniority
Staff
Department
Customer/Client Service
Location
County Dublin
Industry
Banking
Company size
3.2K
Contact information
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s•••••••@ptsb.ie
Phone
5 credits+353 ••• •••• ••••
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Background
About Sean Masterson
Customer Support Specialist with 5+ years of experience in the Customer Service industry. I am an energetic and customer-focused professional with a proven track record in resolving consumer inquiries and complaints through inbound calls, live chats, and emails. Skilled in monitoring and analyzing trends to improve satisfaction and achieve KPI's. Experienced in mentoring new hires and collaborating with cross-functional teams to ensure high-quality service and seamless operations.
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