Verified recordHospitals and Health Care

Sean Petrie

Senior Customer Operations Specialist at Proximie

Based in Shawnee, United States

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Seniority

Manager

Department

Operations

Location

Shawnee

Industry

Hospitals and Health Care

Company size

116

Contact information

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s•••••••@proximie.com

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Background

About Sean Petrie

I’m a client-focused technical professional with 10 years of experience in enterprise SaaS support, systems analysis, and infrastructure. In my most recent role at Zoom, I resolved complex SSO, API, and networking issues for large healthcare and financial clients, supporting users in regulated environments. I’ve built a strong foundation in troubleshooting, automation, and system reliability, and recently expanded into cloud and DevOps with hands-on work in AWS, Terraform, GitLab CI/CD, and monitoring tools like CloudWatch and Grafana. I hold multiple cloud and DevOps certifications (AWS Solutions Architect, Terraform Associate, GitLab CI/CD, Cloud Security) and enjoy bridging advanced support with modern infrastructure practices. I’m passionate about solving customer problems, optimizing workflows, and continuously learning new technologies to help teams improve reliability, scale efficiently, and deliver excellent experiences.

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