Verified recordSoftware Development

Sebastian Warnes

Senior Director Operations, Service Support, Incident Management at Nielsen

Based in San Ramon, United States

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Seniority

Director

Department

Operations

Location

San Ramon

Industry

Software Development

Company size

29K

Contact information

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Email

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s•••••••@nielseniq.com

Phone

5 credits

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Background

About Sebastian Warnes

I am a technology and operations leader with a proven track record of successfully directing cross-functional, global teams and creating strategic plans to drive technology transformation and streamline IT operations. Throughout my career, I have been dedicated to elevating the customer experience and delivering high-impact results. One of my key strengths lies in leading end-to-end implementations of major projects. I have successfully managed datacenter migrations, ensuring seamless transitions and minimizing downtime. Additionally, I have overseen the full cycle administration of Oracle databases, optimizing their performance and ensuring data integrity. Furthermore, I have led the successful release of new applications, guiding the entire lifecycle from design and development to deployment. Recognizing the importance of staying ahead of technological advancements, I established a Site Reliability Engineer (SRE) function within my organization. This team played a crucial role in facilitating the migration, integration, and sustainability of both new and existing technologies and systems. In previous roles, I have managed operational aspects across high-performance computing departments, overseeing global database administration activities. By leveraging my expertise, I have optimized IT infrastructure utilization, ensuring that resources are effectively allocated and maximizing their value within technology and financial services organizations. I have also been instrumental in developing incident management life cycle processes, streamlining ticketing system workflows, and fostering cross-departmental collaboration. By implementing these initiatives, we have been able to track and resolve highly complex technical issues promptly, minimizing their impact on our operations. My knowledge extends to Agile and DevOps methodologies, and I possess a deep understanding of AWS cloud and database technologies. This expertise allows me to effectively leverage these tools and platforms to drive innovation and efficiency within my organization. As a leader, I am motivated to inspire and nurture the professional growth of my team members. I am known for providing mentorship and creating a culture of diversity, equity, and inclusion in the workplace. By fostering a supportive environment, I have facilitated cultural transformations and empowered individuals to reach their full potential. If you want to know more about me, feel free to reach at sebas@swdba.com

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