Seema Sharma

Background

About Seema Sharma

PAST EXPERIENCE- Worked with M/s Saral Diagnostics Centre, Pitampura since June, job profile consists of the followings activities and responsibilities: Hospital Operations- Administration, Facility Management in a one of the most well known diagnostics in Northwest. Support Services. Major service areas are – Front Office, OPD Management, House Keeping, Security, Store Management, Quality Drive, Patient Related Issues, Heading quality drives, system & process implementation as Accreditation Coordinator for NABH, NABL, ISO Accreditation. Helping in creation of Quality Manuals, Protocols, SOPs etc. Heading the training and non-clinical academics. Helping the Quality team during audits. Evolved new policies & upgraded existing policies. Prepared a comprehensive policy for the centre. Evolved and introduced appraisals of Staff. Chairing Management and Employee meetings- both routine and conciliatory. Liaison between Client and the company to build and maintain smooth operations delivery and expanding relationship with the client. Manage all resources and operations on daily basis to ensure timeliness adherence to the mutual satisfaction of the client and the company. Responsible for opportunity identification. Strategies for improving performance & critical areas. Manage attrition by creating a people friendly environment Setting Targets for Performance for all levels of (Assistant Managers, Team Leaders, and Quality Managers). Designing and presenting all Performance Reviews to the client and the company Leadership Team. Responsible for profitability of the current program. Responsible for organizing various processes related to site to ensure stability and clarity among all sites. Appraisals of reporting Assistant Managers/Team leaders and subject matter experts on a timely basis. Fostering a business-oriented relationship through regular interactions and ongoing communication. Providing frequent status reports on team performance including plans for improvement. Ensuring people development and profit enhancement. Provide performance trends and plans of execution to maintain strong areas and build on opportunities. Track and analyze performance to identify gaps and implement corrective action when required. Organizing annual events for staff and CME’s