Seema Sinha

Background

About Seema Sinha

SALES OPERATION, GENERAL MANAGEMENT & CONTACT CENTER OPERATION - I have over 16 years’ experience in operations management – versatile skills across ITES, telecom, and Hospitality – Sales and Service Operations. I have been fortunate to enjoy increasing operational and leadership responsibilities at Dell and Hutch. Business Transformation & Optimization: I have established operational excellence via strategic partnerships, principle based decision making, business optimization, transformation and superior performance. I have set up and led global operations, business partnerships and process improvement initiatives with exceptional results. Proven Record: Across Major Corporate Functions: I am proud of my 20 years of significant accomplishments to continually meet or exceed goals in two Fortune 500 companies. I have a track record of increasing efficiency, reducing costs (>$20 MM), improving operational and quality performance (>$4 MM) in a wide range of situations Worked with Global Teams: I have had the opportunity to work with Global teams in multiple functions. Leverage knowledge, collaborate to improve service, and grow businesses. Diversity and Inclusion: WISE leader for the Site, pioneered lot of the programs on diversity that are being replicated in other sites.