Senapati Sneha

Background

About Senapati Sneha

Results-driven professional, having around 3 years of versatile experience in HR Operations, LOA Management, Employee Engagement, Excellent Customer Service, etc. Hands-on approach and being comfortable communicating with all levels of management and employees. Serve as the primary contact for employee concerns regarding leaves, accommodations, disability events, etc utilizing knowledge base and case management tools. Document all contacts and outcomes within the center’s case management software application (DALI). Respond to employee questions and inquiries about employee benefit programs and human resource policies. Resolve matters pertaining to employee benefit programs including life, health, disability insurance, medical/dependent care spending accounts, etc. Prepare appropriate documentation and processes necessary paperwork for various HR programs. Ensure data accuracy and maintains a high level of data integrity in HR databases. Demonstrated ability to handle customer contacts, queries, and resolutions as well as to manage customer contacts in a fast-paced environment.