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Seniqua Thomas

Loss Mitigation Specialist at First Mutual Holding Co

Based in Cleveland, United States

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Seniority

Staff

Department

Finance & Accounting

Location

Cleveland

Industry

Banking

Company size

95

Contact information

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Email

1 credit

s•••••••@firstmutualholding.com

Phone

5 credits

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Background

About Seniqua Thomas

I am a Loss Mitigation Specialist at First Mutual Holding Co, where I assist customers facing financial hardship with their mortgage needs. I have a high school diploma in Legal Administrative Assistant/Secretary from Jane Addams Business Careers Center, and I have over 15 years of experience in customer service, data entry, and clerical tasks in various settings, including healthcare and banking. My core competencies include making outbound calls, interviewing borrowers, documenting files, pulling reports, and monitoring repayment plans. I am also proficient in financial analysis, medical terminology, and online and mobile banking products. I am passionate about providing engaging and caring service, meeting deadlines, prioritizing tasks, and maintaining confidentiality. My goal is to establish a great rapport with customers and support them through their challenges.

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