Sera Bonfiglio
Service Delivery Officer at Australian Taxation Office
Based in Adelaide, Australia
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Seniority
Staff
Department
Public Administration & Safety
Location
Adelaide
Industry
Government Administration
Company size
9.1K
Contact information
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s•••••••@ato.gov.au
Phone
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Background
About Sera Bonfiglio
I am a successful Banking and Finance Specialist with more than 27 years experience in Lending, Sales, Customer Service,Administration and Personal Banking. I am passionate to be part of a Team, where I can utilise my extensive knowledge, experience and education to assist clients in reaching their ultimate goal of Home Ownership. Key Performance Areas -Delivering Exceptional Customer Service -Exceptional interpersonal and Team skills -Sales and Marketing -Administration -Building strong working relationships to achieve ultimate results -Mentoring and coaching staff -Accredited Personal Lender -Expertise in Mortgages/Insurances/Credit cards/ Bank products and services I started my Banking Career in 1991. Firstly with Westpac Banking corporation in Customer Service. Then I joined Commonwealth Bank and have been fortunate in obtaining 21 years of extensive Banking experience in various rewarding roles. I have also had the opportunity to work with Search Mortgages and Mortgage Express learning about the Mortgage Broker platforms. I returned to Westpac for a short term contract as a Personal Banker. I have recently been given an amazing opportunity to to work for HomeStart Finance. My mission is to make Home Ownership a reality for more South Aussies and achieving Ultimate Success for the Team. My Finance Industry roles have included Proof Operator, Teller, Customer Service, Back office Mortgage processing, Manager Personal Lending,SME Mortgage Services,Loan Administration,Lending Personal Assistant and Loan Advisor. I am passionate in assisting clients with their Banking and Lending needs to achieve their ultimate financial goals. My job is extremely rewarding in assisting clients with such an important milestone in their lives in making home ownership a reality.
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