Serap Tek
Cloud Engineer and Ai Customer Experience Specialist at Cloud & Cloud
Based in Maltepe, Turkey
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Seniority
Other
Department
Other
Location
Maltepe
Industry
IT Services and IT Consulting
Company size
6
Contact information
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s•••••••@cloudandcloud.net
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Background
About Serap Tek
I have 9 years of experience in switchboard software projects within the telecommunications sector. During this time, I have been involved in project planning, R&D software development, testing processes, and customer-facing workflows.For the past 3 years, I have been working at a cloud technology consultancy company and hold 5 AWS cloud certifications. During this period, I have taken part in application deployments, basic configurations, and operational tasks within cloud environments.Over the last 1.5 years, I have been working on AI-based, customer-facing products in Business Analyst and Project Operations roles. I support requirement gathering with enterprise customers, explain product capabilities, and help address needs through appropriate solution approaches.
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